The Garden Centre is now open from;

9 am - 5 pm Monday to Saturday.
10 am - 4pm Sundays.

In line with government guidelines and for the safety of our customers and staff, the way you shop at Baytree has changed. We have adopted new routes through the centre and this guide should help you plan your journey.
Please be assured we have done our upmost to make your shopping experience at Baytree as safe and enjoable as possible. However, we need your help to make it the same for every one

Please be patient, be polite, be understanding and be alert, so those around you can enjoy shopping safely.

Shopping at Baytree during lockdown easement.

When parking ensure the area around your car is free from other customers and staff before exiting your vehicle. Naturally we ask you to use the same courtesy when returning to your car.

We will limit the number of people coming into the Garden Centre to ensure safe distancing can be observed easily by customers and staff. Please consider that you may be asked to queue outside. We will all have to be patient and considerate.

Hand sanitisers are placed around the centre for customers and staff to use, as well as extra cleaning products to wipe down your trolley or basket. Please use them.

Face masks are now compulsory, and although you don't need one in the restaurant, you'll need one to get there! Please wear masks correctly covering the mouth and nose.

We are now operating a one way system around the centre with one entrance and one exit, please use the map in this below to navigate the centre, or just ask a member of staff if you are unsure.

Please do not shop against the flow, there will be opportunities to loop back to areas you wish to reshop, or ask a member of staff, we’ll fetch anything you’ve missed and bring it to you. And of course, you can always come again! Please do not short cut against the flow, we know that you know where the restaurant is, but we've moved the entrance so short cutting only puts you against the flow of customers leaving the restaurant, which of course puts you and them at risk.

Please try to shop in small groups to help reduce the number of people in-store at any one time. We understand that this is not always possible, and will allow customers to be accompanied when it is absolutely necessary.

New floor markings will help you to keep a safe distance from others while waiting to pay.

We have installed protective screens at our checkouts. We ask that you follow the instructions offered to you at the till to maintain safe and easy flow through this process.
If possible, use card or contactless payments.

Above all we ask that our customers respect to social distancing measures put in place by the government to protect us all and to ease the pressure on the NHS. We are delighted to be able to reopen but do not wish to jeopardise the health or well being of any of our customers or staff.

Thank you and Stay Safe

Your new journey through Baytree...

Download this map.    Download the full leaflet.

The Farm Shop Route

The blue route on the map only takes you around the farm shop, at the end of this route you can choose to pay and leave or continue around the Garden Centre. Please be aware of your social distancing at all times while shopping.

The Gardening and Gift Route
Is the main Route from entrance to exit and provides access to all other departments. This route comprises of all Plants, Garden Sundries, Water Features, Pots, Chemicals & Fertilisers, Lawncare, Watering, Houseplants, Solar Lighting, Seeds, Garden Statues, Pet Products, Wild Bird Care, Clothing, and Giftware. Please be aware that customers may join this route from other areas (the Furniture Showroom), please be respectful and allow these customers safe social distance as they rejoin the main route.

The Landscape and Furniture Route
Can be accessed from the Gardening Route in the Seasonal Glasshouse. This area contains Garden Furniture and Barbecues, Outdoor Benches and Gazebos, Chimineas, Slabs, Aggregates and Trellis and Fencing products. This route feeds back into the Main Gardening Route at the exit of the furniture department, Please be respectful and allow other customers safe social distance as you rejoin the main route.

The Plant Area (Outside).
Please be aware there is no route mapped through the plant area, please feel free to wander but be aware of other customers and staff and try to maintain your social distancing at all times.

The Checkouts.
Are located by the exit, on arrival you will join one queue for three tills and be called in turn to the next available till. While waiting we request that remain two metres from others by adhering to the spacing marked out on the floor. It would also be helpful if you sort the products in your trolley so that all barcodes are showing so they can be easily scanned at the till. At the till place your trolley by the gap in the counter and then step back to allow our cashiers to scan the goods. If you require compost you pay for it at this point before collecting it from the car park. If you require assistance with compost or any other purchases just ask and we will load your vehicle while maintaining a respectful distance. Please consider that communication can sometimes be difficult from behind the Perspex screen as it deflects sound as well as airborne particles.